Did you ever wonder where the “surcharges” on your home phone and cell phones go? Look no further…
In Naperville, the city has its own ETSB, or Emergency Telephone System Board, with the duty of managing the city’s 911/E911 system, or Emergency Telephone System. Part of that duty includes determining where the surcharges raised from citizen’s telephone service is spent, as a matter of fact, they have exclusive authority over those funds.